We want to keep your Klarna Creator account secure. After you add the password and sign in, we'll ask for a verification code to ensure that you are really you.
It only takes a moment and you can get the code in one of two ways:
1. Authenticator app — our recommendation
We'd suggest connecting an authenticator app (Google Authenticator, Authy, or any other). This enables getting the code faster directly to the phone without waiting.
Good to know: if you want to connect more devices for the same account for auth app, the connection for all devices must be done at the same time as the QR code is only available at the first step.
Getting started with Google Authenticator:
Google Authenticator generates a new 6-digit code every 30 seconds.
Install the app
Download Google Authenticator from the App StoreOpen the app
You can sign in with your Google account to back up your codes to the cloud. This makes it easy to restore them if you get a new phone. You can also skip this and use the app without an account.Connect your Klarna Creator account
Go to Account settings and find the Authenticator app section.
Add password and select Set up authenticator app. A QR code will appear.
In Google Authenticator, tap + and choose Scan a QR code.
Point your camera at the QR code on your screen.
Can't scan? Choose Enter a setup key in the app and type in the key shown below the QR code.
Now you have the code ready and you can get it instantly from the app.
2. Email
If you choose to authenticate via email we’ll send the code to any email addresses connected to your account. The code you receive is valid for 5 minutes.
If you are unsure about weather the correct email is connected to your account or you wish to add any additional emails, follow the email flow in the Chat Assistant or email us.
Need a hand?
If anything doesn’t work as expected, you can reach us on email creatorplatform@klarna.com - we’re happy to help.
You can always edit the preferred authentication method later on in your account settings.
Thanks for keeping your account safe with us.